Customer Support & Administration

Doug Stine


Veterinary Technical Services

Dr. Stine has been involved in the animal health industry for over 25 years and has worked with Sanofi, ImmTech, Novartis, Newport, and Merial prior to coming to Cambridge Laboratories. He is a graduate of Iowa State University with both BS and DVM degrees in 1987. He is also a graduate from the University of Nebraska in 1993 with a MS in Microbiology and PhD in Immunology. Dr. Stine has been a business owner, technical service veterinarian, and research scientist. He was a member of research teams that have licensed 6 commercial vaccines. He has authored or coauthored 6 patents, 10 publications, 40 scientific presentations, and several SVIR grants. His interests include: immuno-stimulants, mucosal immunity, microbial microfloras and bio-films, cattle and swine diseases. He has been a member of the American Association of Swine Veterinarians, American Association of Bovine Practitioners and the American Society for Microbiology. His hobbies include: golf, fishing, hunting, and attending sporting events.

Stephanie Krohn

Stephanie Krohn

Key Account Manager

Stephanie has over 10 years of experience working with customers and autogenous vaccines. Her experience is well-rounded, having worked with veterinarians and producers from the clinic, pharmacy and biologics levels. Stephanie’s work is key to ensuring our customers have a good experience throughout the entire autogenous vaccine process.

“What I enjoy the most about working at Cambridge Technologies is the team approach we have to help our customers find solutions to their needs. It is not just one person working on the solution, it is everyone from Customer Service and Vet Tech to R&D and Production…we are a TEAM.”

“Spending time with my family, gardening in the summer and doing puzzles in the winter."

"'FOREVER' Squints from Sandlot."

Joel Flores

Joel Flores

Technical Services Veterinarian

Dr. Joel Flores has been involved in the animal health and animal production industry for over 22 years and has worked with Carroll’s of Virginia, VDACS, USDA/FSIS, Sanfer, and Newport Labs prior to coming to Cambridge Laboratories. He is a graduate of the National Autonomous University of Mexico (UNAM) with an MVZ degree in 1984. He is also a graduate of Purdue University 2000 with an MS in Veterinary Clinical Sciences. Dr. Flores has been a Production Veterinarian, Agriculture Security Veterinarian, and Technical Services Veterinarian. His interests include mucosal immunity, microbial microflora, and swine diseases. He has been a member of the American Association of Swine Veterinarians. His hobbies include fishing and hunting.

Tracy Oleson

Tracy Oleson

Director of Regulatory Affairs

Tracy started her career in the food industry as a quality assurance manager. She has 16 years in animal biologics manufacturing in research & development, and 6 years working strictly on regulatory affairs. As the director of regulatory affairs, Tracy ensures compliance with all government rules and regulations. She also works with veterinarians on non-adjacent herd requests ensuring a solid epidemiological link, and regulatory documentation is met.

“The best things about working at Cambridge are the people, the atmosphere, and the opportunities.”

"Coach and play hockey."

"I frosted the donuts at the IGA bakery at 5 am on Sat and Sun. A real “gotta go make the donuts” job."


Stacy Einck-Paul

Customer Support Specialist

Stacy has worked as a veterinary technician, a licensed pharmacy technician, and has managed a professional show dog kennel. Stacy’s is often the voice you will hear when you call Cambridge, and she will work to get you the answers to your questions in a friendly and efficient manner. Aside from work at Cambridge Stacy is an avid dog breeder/lover and competes at dog shows all over the world.

“I love the tight knit team atmosphere and working for an owner operated company.”

"Traveling all over the world, showing my dogs at conformation shows that I have bred, own and raised."

"Going over to visit friends in Iceland and camping in July when the sun never sets and it was daylight 24 hours a day."

Mike Daly


Key Account Manager, Eastern US

Mike has been involved in the Animal Health Industry for over 30 years. Most of his experience has been in sales and marketing and even spent some time in supply chain management. Mike is based in Jamestown, North Carolina and manages all of our eastern accounts. He tries to work with veterinarians as a partner, by fully understanding their challenges and offering different solutions to solving their problems.

"Inside the company, I like working with people that have so much technical expertise, and outside the company our customers, they really are the best kind of people.”

"Been lucky to have had several great vacations, but the best was a 3 week 5,000 mile 3 country camping trip with my mom, 78, and daughter, 13."

"Get buys living or get busy dying." - Red in Shawshank Redemption.

Jessica Chastain


Key Account Manager, Northwest US

Jessica has been involved with agriculture her entire life and has always had a passion for livestock and animal health.  She grew up on an operation in southern Indiana that raised Quarter Horses, Angus, and Hereford cattle. Her family had 3 Foundation bred Quarter Horse stallions they stood to the public. It seemed in the spring and summer their vets were at their place about every day and she grew a strong appreciation for veterinarians and animal health. Jessica is a hardworking and dedicated professional who enjoys helping veterinarians find solutions to their problems. Before coming to Cambridge, she was a lab manager at Pork Storks South Dakota and worked with Genex Dakota Sire Service.

"Innovation, dependable, leader.”

"I like riding my horses and working with my livestock and going to shows. "

"If you want one thing too much it’s likely to be a disappointment. The healthy way is to learn to like the everyday things, like soft beds and buttermilk—and feisty gentlemen.” Gus (Lonesome Dove)

Jamie Langseth

Jamie Langseth

Regulatory Assistant

Jamie started at Cambridge in 2017 managing accounts in customer support. In addition to that, her job has recently expanded to include work in regulatory affairs. She works between production and customer service to ensure USDA compliance when placing orders and storing biologic material. Jamie received an associate’s degree in Agriculture Business Management while caring for her son Ethan, and decided on Ag business management after growing up on a hog farm.

“I enjoy my co-workers, and I enjoy talking with vets and helping them find solutions to issues they are facing. Most days are similar, but never the same.”

"I like to cook, garden, and read."

"Any vacation is a good vacation. Somewhere with cocktails on a beach."

Brooke Fletcher

Brooke Fletcher

Customer Service Specialist

Brooke started her career animal health career 6 years ago at Prairie Holdings where she worked in Human Resources. She joined the Cambridge Customer Support team in January of 2021. Brooke received a bachelor’s degree in business marketing from Dakota State University.

Brooke enjoys working with customers and the friendly, upbeat atmosphere at Cambridge. As a customer service specialist, Brooke works closely with our clients making the whole custom vaccine process simple and easy.

"Quality, Service, Flexible."

"Spending time with my family. In the summers we camp around the area most weekends."

"My husband and I enjoyed a honeymoon in Ireland over Saint Patrick’s Day."

Brian Standafer


Key Account Manager, Central US

Brian has 20 plus years in sales and sales management and over 10 years in Animal Health Key account management. As a Key Account manager Brian focuses on working directly with veterinarians, to uncover and provide solutions for the unique health challenges their customers face. He works not only to connect vets with the latest in diagnostics and autogenous vaccine development, but to also facilitate cooperative opportunities between clinics.

“There are new challenges every day, but challenges are opportunities. Solving problems is what Cambridge is all about.”

“You’re killin me smalls”…or anything from Christmas vacation. (Actually, I quote movie lines so often it usually goes over peoples heads).

"Any of over a dozen summers at a lake in northern MN with my extended family. So many of us we would rent entire resorts."

Michael Cuperus

Mike Cuperus

Marketing Manager

Mike joined Cambridge in 2015. He has 15 years of sales and marketing experience. Before coming to Cambridge he was a marketing manager for a national exteriors company and worked in advertising for a large daily newspaper in Minneapolis, MN. Mike grew up on a farm helping his dad treat cattle, and is happy to bring his business and marketing experience back to the farm.

“I really enjoy the solutions based approach Cambridge takes. We don’t try to push customers to our products, we try to make products that are perfect for our customers.”

“You talkin’ to me? You talkin’ to me? You talkin’ to me?" – Robert Dinero, Taxi Driver

"Honeymoon in Bermuda with my wife."

Steve Cady


Key Account Manager, Northwest US

Steve has over 20 years of experience in the animal health industry. He was an animal health distributor sales representative for 26 years.